Privacy policy

Last Updated: 28 October, 2025

Clazz.pk (“we,” “us,” or “our”) is committed to protecting your personal data and privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit or make a purchase from our website (the “Site”).

 

 

1. Information We Collect

A. Device Information

  • Examples: Browser type, IP address, time zone, cookies, pages viewed, search terms, and interactions with the Site

  • Purpose: To ensure the Site loads correctly and to analyze usage for improvement

  • Source: Automatically collected using cookies, log files, tags, and similar technologies

  • Disclosure: Shared with our e-commerce platform, Shopify

B. Order Information

  • Examples: Name, billing and shipping addresses, payment details (including credit card info), email, and phone number

  • Purpose: To process your orders, handle payments, fulfill deliveries, send invoices and confirmations, detect fraud, and provide updates based on your preferences

  • Source: Provided directly by you

  • Disclosure: Shared with Shopify to manage transactions and fulfillment

C. Customer Support Information

  • Examples: Messages, inquiries, and contact history with our support team

  • Purpose: To provide assistance and respond to queries

  • Source: Provided by you during communication

  • Disclosure: May be shared with support service providers where required

 

 

2. Use of Personal Information

We use your personal data to:

  • Process and deliver your orders

  • Provide customer service and support

  • Improve the performance and content of our Site

  • Send product updates, promotions, and offers (if you opt in)

 

 

3. Sharing Your Information

We share your information only with trusted service providers:

  • Shopify powers our online store. Learn more here: Shopify Privacy Policy

  • Legal Compliance: We may share your data to comply with applicable laws, legal requests, or to protect our rights

 

 

4. Children and Minors

Our Site is not intended for individuals under the age of 14. We do not knowingly collect data from children. If you believe a child has provided personal data, please contact us to request removal.

 

 

5. Cookies & Tracking Technologies

Cookies help us provide a better user experience. We use them to remember your preferences, improve functionality, and gather insights into website traffic and performance.

Essential Cookies (Functionality)

Cookie

Purpose

_ab

Admin access

_secure_session_id

Store navigation

cart

Shopping cart function

cart_sig, cart_ts, checkout_token

Checkout process

secure_customer_sig, storefront_digest

Customer login

_shopify_u

Account update management

Analytics & Marketing Cookies

Cookie

Purpose

_tracking_consent

Consent preferences

_landing_page, _orig_referrer

Referral and landing tracking

_s, _shopify_fs, _shopify_s, _shopify_y, _y

Shopify analytics

_shopify_sa_p, _shopify_sa_t

Marketing and referral tracking

You can manage cookie preferences in your browser settings or visit www.allaboutcookies.org for more guidance.

 

 

6. Do Not Track

Currently, we do not respond to "Do Not Track" browser signals due to a lack of industry standard.

 

 

7. Your Rights

For EU/EEA Residents (GDPR)

You have the right to:

  • Access your personal data

  • Correct, update, or delete your data

  • Object to certain processing

  • Request data portability

We process data under the following legal bases:

  • Your consent

  • Contract performance

  • Compliance with legal obligations

  • Legitimate interests (where applicable)

Data is initially processed in Ireland and may be transferred to Canada and the United States. See Shopify’s GDPR whitepaper for more details.

For California Residents (CCPA)

You have the right to:

  • Request access to your personal data (Right to Know)

  • Request deletion or correction

  • Appoint an authorized agent to make requests on your behalf

To exercise these rights, please contact us via the information provided below.

 

 

8. Automated Decision-Making

We use limited automated tools for fraud prevention (e.g., blocking suspicious IPs or payment attempts). These do not have significant legal or personal effects on users. Shopify may also use automated tools for fraud prevention.

 

 

9. Data Retention

We retain your data as long as necessary to fulfill our services, unless you request deletion. To request data deletion, please contact us.

 

 

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Please revisit this page periodically for the latest version.

 

 

11. Contact Us

For questions, concerns, or to exercise your rights, please contact us:

Email: care@clazz.pk
Mailing Address: House No B-70, 2nd Floor, FB Area, Block 10, 76950, Karachi, Pakistan.

If you're unsatisfied with our response, you may contact your local data protection authority.